Using Your Appointment Calling Card
The United States Embassy's Visa Information Service
The Visa Information Service can only be accessed by using a calling card sold at FUSCHIA GIFT on Randall Street, facing Stop and Shop Supermarket (Monrovia). Cell Number is 00231- 6- 446688
The Visa Information Service is the only authorized source of official United States visa information for nonimmigrant visas. Once you have purchased your calling card, please call 00-221-33-869-63-00 for information or to schedule your visa appointment.
Frequently Asked Questions
Q: How much does the calling card cost?
A: The Visa Information Service is located in Senegal; the calling card costs 7,800 CFA or the equivalent of $15.50 USD.
Q: When can I use the PIN?
A: You can use your calling card PIN immediately after you purchase the card. The hours of operation of the service are Monday through Friday, from 0800 to 1700. You should keep the card with you, it is your property.
Q: May I use the calling card more than once?
A: Yes: the calling card is valid for up to 9 minutes. Keep the card and use it every time you need to add information to your appointment or need more information about nonimmigrant visa processing.
Q: I need to schedule appointments for my whole family. Do I need a calling card for each person?
A: No, you may schedule an appointment for yourself and up to five additional family members using the same calling card. The five individuals must be family members with the same mailing address and the entire group must be traveling together.
Q: Can I still call the United States Embassy in Monrovia for visa information?
A: Only for immigrant visa information. For nonimmigrant visas, you will be referred to the Visa Information Service.
Q: How will the Visa Information Service benefit me?
A: The service provides access to a live operator who speaks English and French who can provide extensive information on visa requirements and application procedures for nonimmigrant visas. If you need an interview to apply for a nonimmigrant visa you must schedule your appointment through this service. Listening carefully to the information provided will help you save time when applying for a visa.
Q: What kind of information is provided by the Visa Information Service?
A: This service provides current and accurate information for applicants who wish to apply for a visit, business, student, or employment visa to the United States of America. Callers will be able to access information on nonimmigrant visas to the U.S. and all the applicable documents required in order to apply for a visa. Also, all appointments for nonimmigrant interviews are scheduled through the Visa Information Service.